Shipping Policy
At SALTUM, we strive to deliver your order as quickly and safely as possible. Below you'll find everything you need to know about order processing, shipping methods, delivery times, and international shipping.
Order Processing Time
Orders are typically processed and dispatched within 24–48 hours or 2–3 business days after your order is placed.
During major promotions, holidays, or peak shopping seasons, processing and delivery may take a little longer than usual. Our fulfillment team works closely with our shipping partners to ensure every order reaches you as quickly as possible.
Thank you for your patience and understanding during busy periods.
Shipping Rates & Delivery Time
| Shipping Method | Shipping Cost | Estimated Delivery |
|---|---|---|
| Free Standard Shipping (Orders over $49) |
FREE | 5–10 Business Days |
| Standard Shipping (Orders under $49) |
$5.99 | 5–10 Business Days |
| Express Shipping | $15.99 | 2–3 Business Days |
- Shipping times are estimates and begin after your order has been dispatched.
- Delivery times may vary depending on your location, local carrier performance, customs processing, weather conditions, and holiday periods.
- Business days do not include weekends or public holidays.
International Shipping
We proudly ship worldwide.
- Import duties, customs fees, VAT, or local taxes are not included in the shipping cost.
- Any customs charges are the responsibility of the customer.
- Please check your country's import regulations before placing your order.
- Customs clearance may occasionally result in additional delivery time.
Delivery Information
- Shipping is not available to P.O. Boxes or APO/FPO addresses.
- You will receive a shipping confirmation email with your tracking number once your order has been dispatched.
- Please ensure your shipping address is accurate to avoid delays or failed deliveries.
- If a shipment is refused for reasons unrelated to product quality, the customer will be responsible for any return shipping or courier charges.
Receiving Your Package
- Please inspect your package before signing for delivery whenever possible.
- If your parcel arrives damaged or items are missing, please contact us as soon as possible with photos of the package and products.
- Our customer support team will work with you to resolve the issue promptly.
Need Help?
Remote Areas
If you live in a remote location or have special shipping requirements, please contact our support team before placing your order.
Customer Support
Email us anytime at info@saltum.com and we'll be happy to assist you.
































































